Toshiba Infrastructure System & Solutions  Corporation

FAQs on SCiB™ SIP series

question
I wish to purchase samples. Whom should I contact?
answer
Please click the "Contact Us" page. Our sales staff will contact you.
question
I am interested in the products. To whom should I contact?
answer
Please click the "Contact Us" page and make an inquiry.
question
Can an individuals purchase the SIP series?
answer
The SIP series is for sale to corporate body or organizations only and will not be sold to individuals.
question
Can I use battery chargers that are used for lead-acid batteries?
answer
Charging characteristics are different and the charger for lead-acid batteries cannot be used. Please use the dedicated battery charger.
question
Can SIP-series be shipped aboard a cargo plane or a ship?
answer
SIP-series have passed the tests specified by the U.N. recommendations and can be shipped aboard a cargo plane or a ship with specified packaging and labeling.
question
Can SIP-series be used outdoors?
answer
Yes, the SIP-series can be used outdoors. Their dustproof and waterproof grade is equivalent to IP53.
question
Can SIP-series be used in serial or in parallel combinations?
answer
There are the three patterns of combinations.
-One battery alone (24V-556Wh)
-Two batteries in parallel (24V-1112Wh)
-Two batteries in series (48V-1112Wh)
question
I have purchased two SIP24-23 batteries for stand-alone use. Can they be used in parallel or in series?
answer
SIP24-23 can be used in parallel. However, battery charger or a host controller have to be adjusted accordingly.
SIP24-23 can be used in series. Please purchase SIP48-23 if you like to use in series.
question
Can a SIP48-23 be used alone.
answer
SIP48-23 is only for two series configuration (48V). It cannot be used in 24V.